Frequently Asked Questions

 Frequently Asked Questions / FAQs:

If your question is not answered here, please contact us via email at : support@dinichance.ch and we will be happy to answer any questions.

- DiniChance.ch
Dini Chance GmbH is a Swiss start-up company and operates the Swiss platform dinichance.ch. The website was launched with the purpose of providing the best opportunities in every Swiss city to our customers with selected partners in the lifestyle and products segment. We at DINI CHANCE AG live and work under our motto: Dini Switzerland / Dini City / Dini Opportunity

- How do I find an opportunity
Our opportunities are always activated at 05:00. We publish them on a daily basis in our newsletter as well as on our various social media channels.

- Subscribe to the newsletter
It's simple! At the top right of our website you can register immediately and for free. All we need is your personal contact details and for you to select the newsletter you are interested in.

- Payment on DiniChance.ch
Paying for an opportunity on DiniChance.ch is 100% secure and the following payment methods can be used: VISA / MASTERCARD / AMERICAN EXPRESS / PostFinance Card / PayPal / TWINT and on INVOICE
The prices on the DiniChance.ch platform are always in CHF and include VAT.

- Warranty case / Right of return / Right of revocation
You will find all information about this in the GTC of DiniChance.ch. Link

- Evaluations
After redemption or receipt of the opportunity, customers receive an e-mail asking them to evaluate the offer, i.e. company. The evaluations are checked by DiniChance.ch and, if they do not comply with our guidelines, they may be hidden at the discretion of DiniChance.ch.

- Opinion of DiniChance.ch
Here you can send us your opinion, wishes or ideas about our platform via e-mail or make suggestions for improvement. We will take every message to our hearts because you as customers are the centre of the DiniChance.ch platform. support@dinichance.ch

- Returns
You will find all information about this in the GTC of DiniChance.ch. Link

- Delivery?
If the goods are distributed directly by DiniChance.ch, they will be sent to you by the Swiss Post. Otherwise by the supplier of our partners.

- Procedure after the purchase of a product or voucher
You will find all information about this in the GTC of DiniChance.ch. Link

- Buy gift voucher
If you want to buy a voucher for DiniChance.ch, please contact us directly by email at support@dinichance.ch and we will be happy to send you our information so that you can transfer the amount directly and we will then allocate the credit to the corresponding account.